Operations
The leadership running Pinnacle day to day.
Chief Financial Officer
Salome Chavula-Kayira joined Pinnacle in March 2025 and is a seasoned finance professional with 21 years of experience in financial management and reporting, risk management, budgeting, auditing, microfinance, grant management and compliance. She is a FCCA and a Certified Accountant under ICAM.
Chief Risk Officer
Zagwa joined Pinnacle Financial Services in March 2020, bringing 17 years of experience in the microfinance industry. He has progressed through customer service, collections, operations and risk management leadership roles and holds degrees and diplomas in business administration and management.
Head of Distribution Channels and Marketing
Monase Chinamale is a seasoned financial services executive with over 16 years of experience in banking and microfinance, specializing in distribution strategy, sales leadership and market expansion. She currently leads distribution channels and marketing and holds a Bachelor’s Degree in Business Administration and Entrepreneurship.
Credit Manager
Ethel Nthara possesses 18 years of experience in banking services, credit analysis, risk management, customer relationship management and sales and marketing. She has worked with Standard Bank of Malawi and NBS Bank before joining Pinnacle.
SME Manager North and Central Region
William brings skills in customer engagement, people management and relationship building. He spent 13 years with NBS Bank Plc in SME and branch operations roles and holds a Bachelor’s Degree in Business Management and Entrepreneurship together with an Advanced Diploma in Banking.
Data and Technology Analyst
Trevor Kabambe is a dynamic and results-driven Data and Technology Analyst with a Bachelor’s degree in Economics and Business from Swansea University, a Master’s degree in Business Management, and a Google Data Analytics certification. He brings a global perspective from experience in Namibia and the United Kingdom.
Finance and Administration Manager
Nita Kanjaye has a broad background in finance, administration and sales analysis. Her career includes work at Airtel and strong leadership in product distribution, financial management and operational efficiency. She holds a Bachelor’s Degree in Accountancy and an ICAM certificate.
Head of Enterprise Lending and Partnerships
Chiwmemwe Mtima-Jere is a seasoned banking professional with over 22 years of experience across corporate, SME and personal banking, together with leasing, treasury, product marketing, operations, strategic planning and corporate governance. He holds an Executive MBA and a Bachelor of Business Administration among other qualifications.
