Pinnacle Financial Services (PFS) was incorporated in Malawi on the 30th August, 2019 under the Companies Act 2013 as private company limited. PFS is a non-deposit taking financial institution duly registered with and under the supervision of the Reserve Bank of Malawi under (license number NDMFI 014/19).

Financial Inclusion, is defined as the availability and equality of opportunities to access financial services, or a process by which individuals and businesses have access to useful and affordable financial products and services that meet their needs, is a big challenge in Malawi. Pinnacle Financial Solutions was founded to close this gap by providing innovative solutions that foster financial security in a responsible and sustainable manner.

At the heart of our foundation, is a quest to uplift lives. Our mission is to dominate the provision of financial services to low income individuals in Malawi through an impactful, caring and reliable enterprise. We believe that the right DNA will drive and sustain our objective. Our people are courageous, accountable, respectful, prudent and value excellence.

Our Mission

We are in service to uplift lives through the delivery of sustainable financial solutions for our clients. 

Our Vision

To dominate the provision of financial services to low-income individuals in Malawi through an impactful, caring and reliable enterprise

Our Values


A passion to deliver change, Strength to withstand challenges and the agility to overcome them in our journey the uplifting lives.


A love for service and due regard for all stakeholders.


Ownership of the responsibility to bring our vision to life and willingness to be transparent.


Our work will exhibit our values and deliver outstanding results to our stakeholders.